Platform, Security & Governance

Enterprise AI only creates leverage when the foundation can be trusted.

Deployment, ownership, security and approval boundaries are part of the architecture, not a retrofit. Everything below is stated with the evidence behind it.

The architecture

From fragmented systems to governed action.

Seven layers, in order. Each one answers a question a technical reviewer will ask.

  1. Systems of record

    Where does the data begin?

    Nothing is replaced to make AI possible. We read from where the truth already lives.

    • ERP
    • CRM
    • EHR
    • Financial
    • Operational
    • Documents
  2. Data foundation

    How does it become trustworthy?

    Ingested, normalized and reconciled until the figures agree across systems. Client data sits in dedicated, access-controlled databases; where the engagement requires it, sensitive workloads run behind your firewall with full data-residency control.

    • Ingest
    • Normalize
    • Reconcile
    • Govern
    • Dedicated databases
  3. Business context

    Where is business meaning added?

    What an entity is, how entities relate, which rules apply — and what the organization knows that is written down nowhere.

    • Entities
    • Relationships
    • Workflows
    • Rules
    • Institutional knowledge
  4. AI reasoning

    Where does the model operate?

    Models operate on context, not raw data. Model choice is an engagement decision. Models are replaceable; the context around them is the asset.

    • Selected models grounded in enterprise context

    Model operates here

  5. Bounded action

    Where is automated action bounded, and where does a human approve?

    Agents act only inside defined boundaries. Consequential actions route to a named approver, and both the boundary and the approval are logged.

    • Agents
    • Automation
    • Human approvals
    • Decision rules

    Human approval happens here

  6. Purpose-built experience

    How do people actually use it?

    Interfaces built for the decision being made, not a chat window bolted to the side of the business.

    • Executive consoles
    • Operational workbenches
    • Embedded applications
  7. Measurement and audit

    Where is performance measured?

    If a capability cannot be measured against the baseline it was built to move, it is not finished.

    • Ownership
    • Logs
    • Baselines
    • Outcomes
    • Continuous improvement

    Performance measured here

What exists, what is configured, what is engineered

What is proven, configured and built for you.

Nothing here is entirely turnkey and nothing is entirely custom. This is the split.

Proven foundation

Reusable experience, engineering patterns and capabilities AWALI already brings.

  • Data integration
  • Data normalization
  • Ontology and relationship modeling
  • Role-based access patterns
  • Approval workflows
  • Auditability
  • Purpose-built interfaces
  • Healthcare and regulated-environment experience

Configured for the enterprise

Elements adapted to your organization during the engagement.

  • Business entities and ontology
  • Source systems
  • User roles
  • Decision rules
  • Workflow boundaries
  • Model selection
  • Security controls
  • Hosting model
  • Outcome measurements

Built for the advantage

Client-specific capability that has to be engineered because nobody sells it.

  • Proprietary workflows
  • Bespoke applications
  • Executive decision systems
  • Operational workbenches
  • Agents and automation
  • Unique business logic
  • Client-owned integrations and intellectual property, subject to engagement terms

Deployment models

Where it runs is an architecture decision, not a product tier.

Three patterns, compared on the four boundaries a reviewer asks about: data, application, identity, responsibility.

Cloud deployment

For organizations seeking managed cloud infrastructure, scalability and streamlined access.

Topology: Client systems, then Secured integration, then Isolated AWS account.

Data boundary
Dedicated, access-controlled database
Application boundary
AWS multi-account Organization, environments isolated
Identity boundary
Federated to the client identity provider
Responsibility boundary
AWALI operates; client owns data and access policy

Client-controlled cloud

For organizations requiring the solution to operate within their own cloud account, network boundaries or security policies.

Topology: Client cloud account, containing Database, containing Containers, containing Identity, containing Logging.

Data boundary
Never leaves the client cloud account
Application boundary
Same container images, client-owned subscription
Identity boundary
Client identity provider and policy
Responsibility boundary
Shared, defined in the engagement

On-premises or isolated deployment

For environments requiring client-controlled infrastructure, local data handling or more restrictive network boundaries.

Topology: Client firewall, containing Database, containing AWALI containers, containing Authorized users.

Data boundary
Behind the client firewall, full data-residency control
Application boundary
Same images; managed via AWS Systems Manager
Identity boundary
Client directory, client-managed
Responsibility boundary
Client operates; AWALI supports per agreement

Final architecture, hosting responsibility, support requirements and security controls are confirmed during technical discovery. Not every deployment option is available in every engagement.

Security controls

Controls, decisions and evidence — stated separately.

A logo cannot tell you who holds the encryption keys. What we operate, what you decide, what we can show you.

AWALI security controls by area, showing current capability, decisions made per engagement, and the evidence available during diligence.
Control areaCurrent capabilityEngagement-specific decisionsEvidence available
Identity and access
  • Single sign-on and multi-factor authentication
  • Role-based access control
  • Application tokens are scoped and revocable
  • Administrative access brokered through AWS Systems Manager Session Manager — credential-less and fully audited
  • No inbound SSH port exposed to the internet
  • Hosts carry no long-lived credentials; infrastructure access is least-privilege IAM
  • CI/CD authenticates via keyless OIDC
  • Identity provider
  • Role definitions and entitlement model
  • Privileged access handling
  • Session policy and access-review cadence
  • Access-control design documentation
  • Session Manager audit logs
  • Role and entitlement matrix for the deployment
Encryption
  • AES-256 at rest, using AWS KMS-managed keys
  • Encryption-by-default enforced organization-wide
  • All production data volumes and their backup snapshots are encrypted
  • TLS 1.2 or higher in transit
  • Certificates auto-renewed via managed ACME
  • Key ownership and custody model
  • Key rotation schedule
  • Client-managed encryption requirements
  • Encryption standards documentation
  • Key management responsibilities matrix
Network and infrastructure
  • Cloud-native on AWS, run as a multi-account Organization: production, staging, security and management accounts isolated from one another
  • Least-privilege cross-account roles between them
  • Self-hosted and on-premises deployment from the same container images
  • Sensitive workloads can run behind the client’s own firewall with full data-residency control
  • AWS-native security groups and WAF, with Shield DDoS mitigation in cloud deployments
  • On-premises firewall configuration follows client policy
  • Hybrid estates enrolled as managed nodes in AWS Systems Manager, monitored and patched through the same tooling
  • Network boundaries and data residency
  • Ingress and egress rules
  • Private connectivity
  • Which workloads sit client-side
  • Deployment topology diagram
  • Network boundary and data-flow documentation
  • AWS account structure overview
Application security
  • Fully containerized with Docker, for reproducible deployment
  • Continuous automated dependency scanning
  • Cloud-posture monitoring, with remediation tracked to defined internal SLAs
  • Periodic penetration testing using OWASP methodology
  • Independent third-party assessment available where an engagement requires it
  • Testing scope for the deployed application
  • Whether an independent third-party assessment is commissioned
  • Remediation thresholds and timelines
  • Whether client security teams participate in testing
  • Application security testing summary
  • Dependency and cloud-posture scan results
  • Third-party assessment report, where one has been commissioned
Data governance
  • Client data resides in dedicated, access-controlled databases
  • Full data-residency control where workloads run client-side
  • Role-based data access
  • Data-source traceability
  • Centralized logging and audit trails
  • Retention and deletion rules
  • Audit-log scope and retention
  • Client ownership and export requirements, established contractually
  • Subprocessor scope
  • Data inventory and source register
  • Retention and deletion policy for the deployment
Resiliency and monitoring
  • Automated EBS snapshot-lifecycle backups — production on a four-hour cadence with layered daily retention
  • Point-in-time database recovery via binary-log retention
  • Multi-AZ resilience
  • Centralized CloudWatch health and metric alarms
  • Alarms routed through a consolidated alerting hub for real-time operational and security visibility
  • Recovery architecture for the deployment
  • Backup retention beyond the standard schedule
  • Failover responsibilities between AWALI and the client
  • Alert routing to client operations teams
  • Recovery architecture documentation
  • Backup and retention schedule
Engineering lifecycle
  • Structured Git branching workflow on GitHub
  • Mandatory pull-request code review on every change
  • Automated CI/CD via GitHub Actions
  • Keyless OIDC deployments — no static deploy credentials
  • Containerized releases, identical images across environments
  • Release cadence and change windows
  • Client change-approval participation
  • Environment separation for the engagement
  • Development and release process documentation
  • CI/CD pipeline configuration

Identity and access

Current capability

  • Single sign-on and multi-factor authentication
  • Role-based access control
  • Application tokens are scoped and revocable
  • Administrative access brokered through AWS Systems Manager Session Manager — credential-less and fully audited
  • No inbound SSH port exposed to the internet
  • Hosts carry no long-lived credentials; infrastructure access is least-privilege IAM
  • CI/CD authenticates via keyless OIDC

Engagement-specific decisions

  • Identity provider
  • Role definitions and entitlement model
  • Privileged access handling
  • Session policy and access-review cadence

Evidence available

  • Access-control design documentation
  • Session Manager audit logs
  • Role and entitlement matrix for the deployment

Encryption

Current capability

  • AES-256 at rest, using AWS KMS-managed keys
  • Encryption-by-default enforced organization-wide
  • All production data volumes and their backup snapshots are encrypted
  • TLS 1.2 or higher in transit
  • Certificates auto-renewed via managed ACME

Engagement-specific decisions

  • Key ownership and custody model
  • Key rotation schedule
  • Client-managed encryption requirements

Evidence available

  • Encryption standards documentation
  • Key management responsibilities matrix

Network and infrastructure

Current capability

  • Cloud-native on AWS, run as a multi-account Organization: production, staging, security and management accounts isolated from one another
  • Least-privilege cross-account roles between them
  • Self-hosted and on-premises deployment from the same container images
  • Sensitive workloads can run behind the client’s own firewall with full data-residency control
  • AWS-native security groups and WAF, with Shield DDoS mitigation in cloud deployments
  • On-premises firewall configuration follows client policy
  • Hybrid estates enrolled as managed nodes in AWS Systems Manager, monitored and patched through the same tooling

Engagement-specific decisions

  • Network boundaries and data residency
  • Ingress and egress rules
  • Private connectivity
  • Which workloads sit client-side

Evidence available

  • Deployment topology diagram
  • Network boundary and data-flow documentation
  • AWS account structure overview

Application security

Current capability

  • Fully containerized with Docker, for reproducible deployment
  • Continuous automated dependency scanning
  • Cloud-posture monitoring, with remediation tracked to defined internal SLAs
  • Periodic penetration testing using OWASP methodology
  • Independent third-party assessment available where an engagement requires it

Engagement-specific decisions

  • Testing scope for the deployed application
  • Whether an independent third-party assessment is commissioned
  • Remediation thresholds and timelines
  • Whether client security teams participate in testing

Evidence available

  • Application security testing summary
  • Dependency and cloud-posture scan results
  • Third-party assessment report, where one has been commissioned

Data governance

Current capability

  • Client data resides in dedicated, access-controlled databases
  • Full data-residency control where workloads run client-side
  • Role-based data access
  • Data-source traceability
  • Centralized logging and audit trails

Engagement-specific decisions

  • Retention and deletion rules
  • Audit-log scope and retention
  • Client ownership and export requirements, established contractually
  • Subprocessor scope

Evidence available

  • Data inventory and source register
  • Retention and deletion policy for the deployment

Resiliency and monitoring

Current capability

  • Automated EBS snapshot-lifecycle backups — production on a four-hour cadence with layered daily retention
  • Point-in-time database recovery via binary-log retention
  • Multi-AZ resilience
  • Centralized CloudWatch health and metric alarms
  • Alarms routed through a consolidated alerting hub for real-time operational and security visibility

Engagement-specific decisions

  • Recovery architecture for the deployment
  • Backup retention beyond the standard schedule
  • Failover responsibilities between AWALI and the client
  • Alert routing to client operations teams

Evidence available

  • Recovery architecture documentation
  • Backup and retention schedule

Engineering lifecycle

Current capability

  • Structured Git branching workflow on GitHub
  • Mandatory pull-request code review on every change
  • Automated CI/CD via GitHub Actions
  • Keyless OIDC deployments — no static deploy credentials
  • Containerized releases, identical images across environments

Engagement-specific decisions

  • Release cadence and change windows
  • Client change-approval participation
  • Environment separation for the engagement

Evidence available

  • Development and release process documentation
  • CI/CD pipeline configuration

Controls and evidence are monitored continuously through Vanta. Specific controls, responsibilities and service levels are documented for each deployment, and security documentation can be reviewed during diligence and, where appropriate, under NDA.

Compliance and assurance status

Stated as status, not as decoration.

An explicit status, and the evidence behind it. What AWALI cannot evidence is not listed — including as a logo.

HIPAA and protected health information

Engagement-specific

Scope
Solutions designed for HIPAA-regulated healthcare environments.
Evidence available
BAA, deployment architecture and data-boundary documentation

The platform is built and operated to meet HIPAA safeguard requirements for the protection of PHI — technical, administrative and physical controls, monitored continuously through Vanta. Deployment can be structured to keep protected information within client-controlled boundaries, and AWALI executes Business Associate Agreements. Hosting responsibility and the exact compliance scope are confirmed for each engagement.

Controls mapped to SOC 2 criteria — attestation in progress

Controls aligned

Scope
Security, Availability and Confidentiality Trust Services Criteria.
Evidence available
Control mapping and continuous monitoring evidence (Vanta)

The platform is built to the SOC 2 Trust Services Criteria covering Security, Availability and Confidentiality. Controls and evidence are monitored continuously through Vanta, and AWALI is actively pursuing SOC 2 attestation. No attestation report exists yet.

Vulnerability management and penetration testing

Controls aligned

Scope
Continuous scanning, with periodic penetration testing.
Evidence available
Scan results, remediation records, and assessment reports where commissioned

Continuous automated dependency scanning and cloud-posture monitoring, with remediation tracked to defined internal SLAs. Penetration testing follows OWASP methodology on a periodic basis. Independent third-party assessment is available where an engagement requires it.

Client-controlled deployment

Supported deployment

Scope
Cloud, client-controlled cloud and on-premises patterns.
Evidence available
Deployment topology and responsibility matrix

Cloud-native on AWS, run as a multi-account Organization with production, staging, security and management accounts isolated from one another. Self-hosted and on-premises deployment runs from the same container images. Final architecture, hosting responsibility, support requirements and security controls are confirmed during technical discovery.

CIS Controls benchmarks

Controls aligned

Scope
Security practices mapped to CIS Controls, by deployment environment.
Evidence available
CIS Controls implementation mapping

Beyond the SOC 2 and HIPAA control sets, AWALI’s controls are additionally mapped to CIS Controls benchmarks.

PHI is a data type, not a certification. AWALI displays no “PHI” badge, and does not present a hosting provider’s certifications as its own.

AI governance lifecycle

Governance as an operating system, not a paragraph.

Eight stages. Each has an owner, a control, and an artefact. If a stage produces no evidence, it is not a control.

The eight stages of AWALI's AI governance lifecycle, with the owner, control and evidence produced at each stage.
StageOwnerControlEvidence
Define the business decisionExecutive sponsorDecision and outcome stated before technologyDecision definition
Establish authorized data sourcesData / IT ownerAuthorized sources onlySource inventory
Ground the model in business contextData / IT ownerContext layer defines entities and rulesOntology and rule set
Define model and agent boundariesBusiness ownerDefined action boundaryAction policy
Route consequential actions for approvalFunctional leaderApproval thresholdApproval record
Log sources, decisions and actionsData / IT ownerImmutable activity loggingAudit log
Measure the result against baselineExecutive sponsorBaseline comparisonPerformance report
Review, refine or roll backExecutive sponsorDefined review gate with a rollback pathReview decision record
  1. Define the business decision

    Owner
    Executive sponsor
    Control
    Decision and outcome stated before technology
    Evidence
    Decision definition
  2. Establish authorized data sources

    Owner
    Data / IT owner
    Control
    Authorized sources only
    Evidence
    Source inventory
  3. Ground the model in business context

    Owner
    Data / IT owner
    Control
    Context layer defines entities and rules
    Evidence
    Ontology and rule set
  4. Define model and agent boundaries

    Owner
    Business owner
    Control
    Defined action boundary
    Evidence
    Action policy
  5. Route consequential actions for approval

    Owner
    Functional leader
    Control
    Approval threshold
    Evidence
    Approval record
  6. Log sources, decisions and actions

    Owner
    Data / IT owner
    Control
    Immutable activity logging
    Evidence
    Audit log
  7. Measure the result against baseline

    Owner
    Executive sponsor
    Control
    Baseline comparison
    Evidence
    Performance report
  8. Review, refine or roll back

    Owner
    Executive sponsor
    Control
    Defined review gate with a rollback path
    Evidence
    Review decision record

Solution surfaces

What the architecture looks like where people use it.

Three interface patterns. Conceptual layouts, not client screenshots.

Illustrative solution pattern

Executive performance console

Baseline, current position and the movement between them — for the handful of measures leadership is accountable for.

Illustrative solution pattern

Operational exception workbench

The queue of things that fell outside the rule, with the context needed to resolve them and a record of how they were resolved.

Illustrative solution pattern

Governed agent-approval queue

Actions an agent proposes, the evidence behind each, and the named human who approves, edits or declines.

Integration and portability

Designed to fit the enterprise—not create another disconnected island.

APIs
Integration against documented interfaces exposed by client systems.
FHIR and HL7
Healthcare interoperability standards, used in healthcare environments.
Structured files
CSV, Excel and comparable structured exchange formats.
Claims and transaction files
835 and 837 claims and remittance files.
Database and secure data feeds
Direct database integration and scheduled secure feeds.
Client systems of record
The ERP, CRM, EHR and financial systems the business already runs on.

Listed only where used or formally supported. No logo wall.

What you own.

Architecture, data boundaries, source integrations, client-specific business logic, export rights and transition requirements are defined in the engagement. The goal is capability you can operate — not dependency hidden inside the implementation.

Ownership is not one thing. These distinctions are set in the commercial agreement.

Client data
Owned by the client throughout, with defined export rights.
Client-specific configuration
The ontology, rules, roles and workflow boundaries defined for your business.
Client-specific code and business logic
Built for your engagement, with ownership set in the commercial agreement.
AWALI pre-existing intellectual property
Patterns and components AWALI brought to the engagement, licensed rather than transferred.
Third-party services
Models, platforms and services governed by their own terms.
Open-source components
Governed by their respective licenses.

Bring your architecture and security questions early.

Diligence should start before a solution is sold, not after it is designed. Bring your data, security and architecture people to the first conversation.